When will my order ship and what are my shipping charges?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout . We will ship your order shortly after we receive payment from you.
ExcelingNutrition.com does not charge a handling fee for shipping.
Shipping Methods: Generally, all orders are shipped by Canada Post
Shipping Times: Order will be processed within 1 to 5 business days.
Summer Shipping Information:
We are NOT responsible for the melting of chocolate products while in transit. We pack as well as possible to prevent melting, but once your order leaves us, we are not responsible for weather conditions. No returns, exchanges or credits on protein bars or any products due to melting. If any part of your order should suffer melting or excessive softness because of the heat, unpack the carton contents without touching the individual bars and place the boxes in a refrigerator for about an hour.
How do I return an item?
ExcelingNutrition.com does not allow products to be returned. All sales are final. If you should suffer a loss, please contact our customer service with any issues.